Exemplar Law Partners, LLC Founder and CEO, and VeraSage Fellow, has two fantastic posts on his blog. The first, “Our Satisfaction Guarantee. Does Your Firm Care Enough To Stand Behind Its Service?“
The second is profound in describing what it takes for professionals to fix prices in advance. “Don’t Be A Wet Rag! Tips For Professionals Considering Fixed-Pricing.“
Both are necessary reads. Enjoy!