I Don't See The Problem

Customer SelectionPrice on Purpose
Written By Ed Kless

Sprint announced today that is was firing 1,200 customers of 53 million or .002% for excessive calls to their support line. This has caused quite a scuttle.Frankly, I don't see the problem except to say that they probably should get rid of 120,000 not just 1,200.What say you?

Ed Kless

Ed Kless joined Sage in July of 2003 and is currently the senior director of partner development and strategy.

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http://edkless.com
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