Podcast: Touring IVP - Chapter 2 Part 2 - Eff'ing Debate

Ron Baker and Ed Kless continue their tour through Ron Baker's book Implementing Value Pricing:A Radical Business Model for Professional Firms. This a part two of three on Chapter 2 - The Firm of the Future. In this episode, we discuss what is affectionately known in the halls of VeraSage as the Eff'ing Debate - Efficiency vs Effectiveness vs Efficacy.

Ed Kless

Ed Kless joined Sage in July of 2003 and is currently the senior director of partner development and strategy.

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http://edkless.com
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Podcast: Touring IVP - Chapter 2 Part 3 - Where do profits come from?

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Are You Really In The Service Business?