AT Kearney Report Available

Recently, I became aware of a report issued by the consulting firm AT Kearney on what they call value-based pricing. It is available as a pdf for free.The report is well done and covers ground that VeraSage has been on top of for years, so not a whole lot new here, but it is potential useful when questioned about, "Who else thinks this is a good idea?"The is a very nice example on call-center pricing that those of you in the technology sector will find on point.